Final Expense Inbound Calls

Get Higher APs & More Volume.

Qualified Final Expense inbound calls from consumers actively looking for coverage, connected live to your agents.

$1,400 Average Annual Premium
80%+ 9-Month Retention

Currently accepting up to 10 new agencies this quarter.

Real Results

Agents Are Writing Business.

Real messages from agents taking Standard calls.

$1,400 Average Annual Premium

Start Taking Calls →
Why Standard

Don't Compare

Raw Calls to Qualified Calls.

A $40 raw call and a $65 qualified call are not the same product.

With raw calls, you're buying the call because the phone rang. With Standard, the consumer calls your agent directly, your agent runs our required qualification script, and the call only becomes billable when it meets the qualification criteria.

$65
60-Second Qualified Call

You pay for callers who meet the qualification criteria.

Raw Inbound Call
  • Consumer calls
  • Agent answers
  • You're paying for the raw call
  • Age may fall outside your target market
  • Caller may not have an acceptable payment method
  • You absorb unusable calls
  • Lower advertised price per call
Standard Qualified Call
  • Consumer calls
  • Agent answers
  • Agent qualifies using Standard's required script
  • Age 50–80
  • Calling about Final Expense coverage
  • Acceptable payment method confirmed
  • Located in one of the buyer's selected states
  • Calls that fail the qualification criteria are not billable, subject to Standard's billing policy
  • You pay for qualified opportunities

You Only Pay For Callers Who Meet The Qualification Criteria.

Here's How Standard Qualification Works

1

Consumer Calls You

Consumer sees the advertising and calls looking for Final Expense coverage.

2

Your Agent Answers

The call connects directly to your agent.

3

Your Agent Reads The Script

Every agent must follow Standard's required qualification script.

4

Caller Qualifies

  • Age 50–80
  • Calling about Final Expense coverage
  • Has an acceptable payment method
  • In one of your selected states
5

Billable Call

Qualified caller = billable. Doesn't meet the criteria = not billable, subject to Standard's billing policy.

I can get calls cheaper somewhere else.

You probably can. Go try them.

Just make sure you're comparing the same product.

There's a difference between paying for every raw inbound call and paying for callers who meet defined qualification criteria.

A Cheap Call Isn't Cheap
If You Can't Sell It.

Start Taking Qualified Calls →

No long contracts. No lock-ins. Start with a small test.

Standard Connect

Every call, tracked in real time.

The same dashboard your agents use inside Standard Connect — no dialer, no spreadsheets.

SC STANDARD CONVERSIONS Agent Portal
AR Ray
Calls Remaining
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Calls Remaining
Balance: $0.00
Today's Performance
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Calls
0
Sales
0%
Close Rate
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Annual Premium
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Recent CallsLive
Time Duration Outcome Annual Premium Call Notes Notes
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By The Numbers

Built To Produce Conversations At Scale.

Real performance. Real agents. Real results.

2,000+
Inbound CallsPer Day
30%+
Reported Close RateOn Billable Calls
$1,400
Average APOn Reported Sales
$50K+
Monthly AP AchievedBy Standard Customers

Performance figures based on customer-reported results. Individual results vary.

Start Taking Qualified Calls →

No long contracts. No lock-ins. Start with a small test.

Questions & Answers

Everything You Should Know Before Taking Calls.

How qualification, billing, pricing, and getting started with Standard actually work.

The 60-Second Qualification Buffer

Don't Try To Beat The Buffer.

The 60-second buffer exists to give your agent time to qualify the caller. It is not a countdown clock.

Your job is to complete Standard's qualification script.

If the consumer does not qualify, you should continue the qualification process normally.

If the call goes beyond 60 seconds but the consumer ultimately does not qualify, Standard can review the recording and credit the call. You only pay for qualified calls.

But agents may not intentionally hang up before completing qualification in an attempt to avoid a billable call.

Consumer hangs up before qualification
Not Billable
Consumer fails qualification
Not Billable / Credited After Review If Necessary
Agent hangs up before completing qualification
Billable / Policy Violation
Caller qualifies
Billable

Qualify The Caller. Don't Race The Clock.
Qualification Determines Billing.

Qualification & Billing
What makes a Standard call qualified?
  • Is between 50 and 80 years old
  • Is calling about Final Expense coverage
  • Is located in one of your selected states
  • Confirms they can afford approximately $2 per day for coverage

Your agent qualifies the caller directly using Standard's required script. Once the caller meets the criteria, the call becomes billable.

Who qualifies the caller?

Your agent does. The consumer calls and connects directly to your agent, who follows Standard's required qualification script and determines whether the caller meets the billable criteria.

What is the 60-second qualification buffer?

It gives your agent time to run Standard's qualification script — it's not a countdown clock. Your job is to qualify the caller, not race to hang up before 60 seconds. Even if the call runs longer, Standard can review the recording and credit a legitimately unqualified call.

What if the call goes past 60 seconds but doesn't qualify?

Complete the qualification process. Don't hang up just because the buffer elapsed. If the consumer genuinely doesn't meet the requirements, Standard can review the recording and credit the call back to your account. Qualification determines whether you ultimately pay.

What if the consumer hangs up before they qualify?

If the consumer disconnects before completing qualification and the call hasn't become billable, you don't pay for it.

What if my agent hangs up before completing qualification?

Don't do this. Agents are required to complete Standard's qualification process. Intentionally disconnecting before qualification to avoid a billable call is considered cherry-picking and violates Standard's call-handling policy. These calls may still be billed, and repeated violations can result in the buyer being paused or removed from the platform.

What if the caller qualifies but my agent doesn't want the call?

Once the caller meets Standard's qualification criteria, the call is billable. Agents may not disconnect qualified callers because they don't like the opportunity, don't believe they'll close, are busy, or want to wait for a different caller. Qualification is determined by the script — not by whether the agent personally likes the call.

What if the caller says they can afford $2/day but changes their mind later?

If the consumer confirms during qualification that they can afford approximately $2 per day, that requirement is satisfied. Changing their mind later in the sales conversation doesn't retroactively make the call unqualified. Once the caller qualifies, the agent's job is to sell.

The Calls
What's the difference between a raw inbound call and a Standard qualified call?

With a raw inbound call, you're generally buying the call because someone called. With Standard, your agent gets the consumer live, follows our required qualification script, and the call only becomes billable once the caller meets Standard's qualification requirements. Comparing the price of a raw call to a Standard qualified call isn't necessarily comparing the same product.

Where do Standard calls come from?

Connected TV (CTV). Consumers see Final Expense advertising on streaming television and call because they're interested in learning about coverage. The consumer initiates the call.

Are these inbound calls or live transfers?

They're inbound calls. The consumer sees the advertising and initiates the call themselves. They connect directly to your agent, who then runs Standard's qualification script.

Are the calls exclusive?

Yes. The call belongs to you and is never resold.

The consumer has not spoken with another agent before reaching you. They see the advertisement, call, move directly through Standard's system, and connect to your agent.

  • No recycled leads
  • No resold calls
  • No competing with another agent who already spoke to the consumer

The conversation starts with you.

Can I choose my states?

Yes. You choose the states where you want to receive calls. The caller must be located in one of your selected states to meet the qualification requirements.

Pricing & Getting Started
How much do Standard calls cost?

Standard qualified Final Expense calls are $65 per qualified call, with a 60-second qualification buffer. The buffer gives your agent time to complete Standard's required qualification script.

Is there a minimum purchase?

No minimum purchase. We highly recommend starting with at least 20 calls — one or two calls don't give you enough information to properly evaluate performance. A larger sample gives you enough conversations to understand your numbers, listen to recordings, and optimize your process.

Can individual agents use Standard?

Yes. Standard works with individual Final Expense agents as well as agencies. You don't need to own an agency to get started.

Is there a monthly platform cost?

Standard Connect is $97 per month. It includes the softphone that lets you receive Standard calls directly through the platform, and can be set up quickly. You can use your own calling software instead, but it must support Standard's technical requirements, including an API endpoint for agent availability. Compatible third-party platforms generally cost $150+ per month, may require considerably more technical setup, and can take longer to configure. Standard Connect can get you running quickly without that complexity.

How quickly can I start?

You can get funded, activated, and begin receiving calls the same day.

Can I control my call volume?

Yes. You have complete control over when you receive calls.

When you log in and make yourself available, you can receive calls. When you log out, calls stop. Work whatever schedule makes sense for you.

This works whether you're an individual agent, a small team, or an agency with 20+ agents. Your availability controls your call flow.

Performance
What kind of AP are agents seeing?

Based on customer-reported sales, Standard is seeing approximately $1,400 average annual premium. Individual results vary.

What close rate should I expect?

Capable Final Expense agents have reported closing 30%+ of billable Standard calls, and some perform higher. Standard doesn't guarantee a close rate — we put qualified consumers on the phone. Your ability to convert those conversations comes down to sales. If qualified consumers are consistently reaching your agents and aren't converting, the first place to look is the sales process.

What results have Standard customers achieved?

Standard customers have reported producing more than $50,000 in annual premium in a month using Standard calls. Individual results vary. Standard does not guarantee sales performance.

What is the retention like?

Based on customer-reported sales, Standard has seen 80%+ retention at nine months. Individual results vary.

Can I listen to my calls?

Yes. Standard provides call recordings and performance visibility so you can understand exactly what happened during the conversation — especially useful when qualified calls aren't converting.

What if I'm not closing the calls?

Listen to what's actually happening. Review your recordings and your sales process. If qualified consumers are consistently reaching your agents and aren't converting, the issue may not be the call. Standard gets the qualified conversation to your agent — your agent still has to sell.

Trust & Results
Do you guarantee I'll make money?

No. Standard can generate the inbound call, establish the qualification requirements, and give you visibility into what happened. Your agent still has to sell. Different agents can receive similar qualified opportunities and produce very different results.

I've been burned by lead companies before. Why should I trust Standard?

You shouldn't trust any company just because its website tells you to. That's why we show you how our calls are generated, exactly how qualification works, real messages from agents taking Standard calls, and actual performance data. Ultimately, the best way to evaluate Standard is to run the calls yourself and judge them based on your own numbers.

Why should I use Standard instead of my current vendor?

If your current source is profitable and giving you all the volume you need, keep using it. Standard gives you another source of qualified inbound conversations that you can evaluate based on your own numbers. We aren't afraid of the comparison.

Ready To Start Taking Qualified Calls?

Start Taking Qualified Calls →

Ready for higher AP & bigger volume?

Only accepting 10 new agencies this quarter to protect quality and volume.

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